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Call Center Executive

2 weeks ago

Ludhiana, India Jobs Search Dot Com Full time

**Call Center Executive**

**walk in interview same day**

Male / Female
Night Shift
Location -: Ludhiana ferozepur road
Visit our Office With your 4 Copy CV and Photos and your ID Proof

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

**Responsibilities**
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.

**Requirements**:

- Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
- Prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.

**For More Details Call
7719777479 / 9988477605**

**JOBS GURU THE PLACEMENT CONSULTANTS**

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Night shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call center: 1 year (preferred)
- tele sales: 1 year (preferred)
- calling: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 9988477605