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Delivery, Associate

3 weeks ago

Kochi, India Alight Full time

**Our story**

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

**(THE ROLE)**
- Inbound/Outbound Interface Monitoring, Scheduling and Error Handling (e.g. HRIS, Pension, Voluntary Deductions, Employee Benefits, PEX, Client Interfaces, IDOC’s, Local country interfaces etc.)
- Determine RCA of failures and work with NGA delivery management to eliminate future failures
- ** (RESPONSIBILITIES)**
- Assign tickets to appropriate team for correction
- Communicate any delay of inbound / outbound on time to corresponding teams
- Perform SOC1 controls
- Provide confirmation that files were received/produced.
- Activities involve different and unrelated processes and methods.
- ** (REQUIREMENTS)**
- Excellent communication & interpersonal skills
- Ability to work alone and as part of a team, working to tight deadlines.
- Ability to work on multiple assignments
- Strong organizational skills to ensure completion of multiple activities within tight reporting deadlines
- Excellent Excel skills are vital given the nature of the responsibilities
- Strong on finance fundamentals

**Our commitment to Diversity and Inclusion**

Alight believes **diversity** **should be visible, valued, and sustained **throughout the organization. And we’re committed to enabling an **inclusive culture of belonging **that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve**.**

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

**Diversity Policy Statement**

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

**Authorization to work in the Employing Country**
- Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units._

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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