Communications Trainer

1 day ago

Visakhapatnam, India PK Global Full time

Job Title:
Communications Trainer

**Job Description**:
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

**Role and Key Responsibilities**:

- Support Front Line Recruitment Teams to assess the quality of new hires.
- Understanding needs, conducting refresher training in English - as per requirement
- Demonstrating innovation in training by incorporating the floor requirement into the curriculum.
- Supports intra & inter function collaboration.
- Proactively implement best practices and add value across locations.
- Attend the TTT for any client requirements.
- Interfaces with customers as per requirement
- Conducts Need Analysis and shares feedback with the stakeholders.
- Meeting the monthly Conversion & Effectiveness targets
- Providing Feedback to the New Hires on Soft Skills and basic grammar
- Mentoring the New Trainers
- Participate in calibration of Trainers, QAs and Voice Coaches within the team and with the TTBU training team
- Analyze and report findings for Process Training batches.
- Conduct refreshers basis TNA, publish and execute for 100% closure every month.
- Meet the training requirements of the BU basis TNA.
- Design & develop training processes (need identification to feedback and follow through) in consultation with the training teams.
- Track and report improvements

**Key skills & knowledge**:

- Overall 2 years of experience with 1 year of relevant Experience
- Excellent communication skills (English & Hindi).
- Excellent facilitation and presentation skills
- Data handling, data interpretation and Data Management.
- Good people management and Interpersonal Skills.
- Good knowledge of computers and MS Office (Excel, Power point).
- Willing to work in a 24x7 shift environment.
- Analytical / Quantitative skills
- Planning and Decision making
- Ability to prioritize.
- Ability to meet deadlines.
- Multi-tasking
- Strong organizational and presentation skills
- Ability to work under pressure.
- Ability to drive initiatives to closure.
- Ability to deal with all levels of employees with different accents and dialects.
- OD experience will be an added advantage.
- Experience in the International Customer Service Process will be an added advantage.

**Educational Qualification**: Graduate

**Disclaimer:

- **

**Location**:
IND Visakhapatnam - SRK Destiny, 6th & 7th Flr

Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents

  • Data Science Trainer

    3 days ago

    Visakhapatnam, India TeksAcademy Full time

    Position: Data science Trainer Location : Dwaraka Nagar-Vishaka Patnam **Requirements**: - 2+ years of experience in data science and/or training - Proven experience in teaching/training data science concepts - Strong knowledge of data science tools and technologies (e.g., Python, R, TensorFlow, PyTorch) - Excellent communication, presentation, and...

  • Reasoning Trainer

    3 days ago

    Visakhapatnam, Andhra Pradesh, India TEMAN EDTECH Full time

    We are hiring a **Logical Reasoning Trainer** to coach students for various competitive exams like **SSC, Bank, RRB, CAT, CSAT, and other aptitude-based tests**. The trainer will be responsible for delivering concept-based, shortcut-driven, and exam-oriented sessions in logical reasoning and analytical thinking. **Key Responsibilities**: - Teach Logical...

  • General Plumber Trainer

    4 days ago

    Visakhapatnam, Andhra Pradesh, India Millennium Software Solutions Pvt.Ltd Full time

    **Job Title: General Plumber Trainer** **Location**: [Visakhapatnam] **Key Responsibilities**: - Design and implement effective training programs for plumbing trainees. - Provide hands-on instruction in plumbing techniques, safety protocols, and code compliance. - Evaluate trainee performance and provide constructive feedback. - Maintain up-to-date...

  • VNA Trainer/International BPO

    3 weeks ago

    Gurugram, Vadodara, Visakhapatnam, India Hiresquad Full time

    Job DescriptionHiresquad Resources is looking for dynamic VNA (Voice & Accent) Trainers, also known as Soft Skills or Communication Trainers, for a leading International BPO in Pune and Vadodara. If you have exceptional communication skills, a passion for developing talent, and are ready to drive quality in an international voice environment, we invite you...

  • Trainer for Hotel Industry

    1 day ago

    Visakhapatnam, Andhra Pradesh, India Varun Group Full time

    **Join Our Team at Varun Hospitality Skill Development Center!** **We Are Hiring Trainers!** If you are passionate about sharing your expertise and shaping the next generation of hospitality professionals, we have the perfect opportunity for you. - **Positions Available for Trainers in**: Food & Beverage Front Office Housekeeping **What We’re Looking...

  • English & Soft Skill Trainer

    1 day ago

    Visakhapatnam, Andhra Pradesh, India SRIKALASH EDU SKILLS PRIVATE LIMITED Full time

    A Soft Skill Trainer is responsible for designing and delivering training programs to enhance students' soft skills, which include communication, teamwork, and interpersonal skills. They also help employees develop self-confidence and build a positive and productive work environment. Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift -...

  • Quantitative Aptitude Trainer

    3 days ago

    Visakhapatnam, Andhra Pradesh, India TEMAN EDTECH Full time

    **Responsibilities**: - Deliver engaging and concept-oriented training sessions in Quantitative Aptitude. - Prepare students for competitive exams (SSC, Bank, CAT, GRE, etc.). - Design practice materials, mock tests, and quizzes. - Track student performance and provide feedback. - Stay updated with latest exam patterns and syllabus changes. - Conduct...

  • Database Trainee

    2 days ago

    Visakhapatnam, India Tanasvi technologies Full time

    Bachelor’s degree in teaching or relevant field. A minimum of 2 years experience as a trainer. In-depth knowledge of teaching methods and legal educational procedures. Outstanding written and verbal communication skills. **Job Type**: Part-time Part-time hours: 7 per week **Salary**: ₹8,086.00 - ₹13,027.23 per month Ability to...

  • Spoken English Trainer

    1 day ago

    Visakhapatnam, India Teaching Fish Spoken English Full time

    We are looking for an experienced Spoken English Teacher to join our bright team. If you love English and have the ability to teach the language with patience and tact, let’s meet. - Previous experience as an English teacher - Knowledge of various teaching methods - Great Communication Skills - Energetic and Enthusiastic **Job Types**: Full-time,...

  • Spoken English Trainer

    1 day ago

    Visakhapatnam, India Teaching Fish Spoken English Full time

    We are looking for an experienced Spoken English Teacher to join our bright team. If you love English and have the ability to teach the language with patience and tact, let’s meet. - Previous experience as an English teacher - Knowledge of various teaching methods - Great Communication Skills - Energetic and Enthusiastic **Job Types**: Full-time,...