Account Executive
11 hours ago
**Job Overview**
Key Responsibilities
- **Client Relationship Management**:
- Serve as the main point of contact for assigned accounts.
- Build and maintain strong, long-term client relationships.
- Understand client needs, goals, and challenges to offer tailored solutions.
- **Account Growth**:
- Identify opportunities to upsell or cross-sell additional services or products.
- Collaborate with the sales team to expand business with existing clients.
- Prepare and present proposals, negotiate contracts, and close sales to meet revenue targets.
- **Project Coordination**:
- Coordinate with internal teams (e.g., sales, product, support) to ensure timely and successful delivery of services.
- Manage project timelines, deliverables, and budgets.
- Ensure client requirements are clearly communicated to all stakeholders.
- **Reporting and Analysis**:
- Monitor account performance and prepare regular reports on client activities, revenue, and service utilization.
- Analyze account metrics to provide insights and recommendations for improvement.
- Track and report key account metrics, such as customer satisfaction and retention rates.
- **Customer Support**:
- Address client concerns promptly and ensure resolution.
- Provide ongoing support and guidance to clients regarding products and services.
**Required Qualifications**
- Bachelor’s degree in Business Administration, Marketing, Accounting, or related field.
- Proven experience as an Account Executive or similar role.
- Strong understanding of client relationship management.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM software (e.g., TCS ION) and Microsoft Office Suite.
**Preferred Skills**
- Ability to manage multiple accounts simultaneously.
- Familiarity with Advance Excel, MS-Office.
- Strong analytical skills with attention to detail.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Taxation: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
License/Certification:
- Tally (preferred)
Work Location: In person
Application Deadline: 09/11/2024
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