Tele Caller Executive

2 weeks ago

Model Town Ludhiana Punjab, India Rightway visa consultants Full time

**We are looking for a TELECALLER/ONLINE COUNSELLOR**:
**Key Responsibilities**:

- Make outbound calls to prospective clients and respond to incoming inquiries.
- Provide accurate information about visa options, study abroad programs, and other immigration services.
- Maintain records of calls and client responses in CRM systems or spreadsheets.
- Generate leads through follow-ups and maintain regular contact with potential clients.
- Schedule appointments for walk-ins or in-office consultations.
- Follow up with leads to ensure a high conversion rate.
- Handle basic client queries professionally and direct complex questions to senior staff.
- Achieve daily/weekly/monthly call and conversion targets.

**Required Qualifications**:

- Graduation preferred.
- 6 months to 2 years of telecalling, customer service, or sales experience (preferably in education or immigration industry).
- Good spoken and written communication skills in **English, Hindi, and Punjabi**.
- Basic knowledge of immigration or study visa processes (preferred but not mandatory).
- Comfortable using phones, basic computer systems, and CRM software.
- Positive attitude, and ability to work under targets.

**Preferred Skills**:

- Ability to build a good connection with clients over the phone.
- Time management and multitasking capabilities.
- Strong listening and problem-solving abilities.

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

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