Jira Administrator

1 week ago

Ahmedabad, India Homecare Software Solutions, LLC Full time

**Position Summary**

**Essential Job Duties**
- Develop and maintain automation workflows in Atlassian JIRA, Confluence, and other Atlassian products including tool administration and customization.
- Create JIRA projects, queries, and reports.
- Install and configure plugins and deploy them to extend JIRA capabilities, make dashboards for JIRA add-ons, configure custom fields, and support JIRA configurations.
- Design custom JIRA workflows for different issue types to assist in the automation of provisioning.
- Develop templates, and complex workflows, including project workflows, screen schemes, permission schemes, and notification schemes in JIRA.
- Responsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence, and integrations with other tools or plugins.
- Maintain Atlassian budget.
- Maintain user allocations.
- Assist in any integrations or support needed for other Atlassian products (such as Opsgenie, status page, Confluence, etc.)
- Generate training documents where needed.

**Other Job Duties**
- Other duties as assigned by supervisor or HHA exchange leader.

**Travel Requirements**
- None
- Travel up to 10%, including overnight travel
- Travel 10-25%, including overnight travel
- Travel 25%-50%, including overnight travel
- Travel 50% or more, including overnight travel

**Required Education, Experience, Certifications, and Skills**
- Bachelor's degree in Management Information Systems, Computer Science, or related discipline; or relevant job experience.
- 3+ years’ experience as JIRA Administrator (especially Jira cloud) with experience customizing JIRA projects with various complex workflows, screen schemes, permission schemes, and notification schemes.
- Experience in performing installations, migrations, and plugin installation, is a must.
- Strong analytical skills.
- Ability to work in a dynamic environment.
- Must have a strong work ethic with good time management skills.
- Excellent verbal and written communication skills.
- Position involves interfacing with internal and external customers.
- Manage user permissions according to the needs of projects and teams.
- Test new versions (Atlassian Suite of Tools) and plug-ins to ensure compatibility.
- Research and utilize industry-standard methods and techniques.
- Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
- Communicate and share knowledge with internal and external business contacts at all levels.
- HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law._

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