Senior System Administration

An Introduction to CodalCodal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence.At Codal, you'll collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. You'll also be part of a community that promotes long-term success, not just for our clients but for each other. We'll help you develop a professional roadmap that takes your career to new heights.Experience Range:3-6 YearsJob Location– Ahmedabad, Gujarat (WFO)Who you'll be working withYou will be part of our IT operations team, supporting day-to-day IT needs for our office. You'll work closely with employees and external vendors to ensure systems, networks, and devices run securely and efficiently.What you'll be doingNetwork & Infrastructure ManagementManage and monitor FortiGate firewalls, switches, wireless access points, and VLANs.Ensure ISP SLAs are tracked and met; escalate and coordinate with providers when needed.Handle physical network wiring, server room organization, and structured cabling.System & Device AdministrationProvide support for Windows, Linux, and macOS systems, including installation, troubleshooting, and updates.Manage Dell, HP, and Apple laptops, diagnosing hardware issues and coordinating with vendors for under-warranty repairs.Access & Security ManagementAdminister JumpCloud for access control, identity management, and SSO.Oversee CrowdStrike endpoint security, ensuring compliance with security standards.Support and manage Google Admin Console for email, users, and group policies.IT Service & Asset ManagementTrack and resolve IT issues through Jira Service Desk, maintaining SLAs for tickets.Manage IT assets lifecycle (procurement, allocation, maintenance, retirement).Maintain proper documentation of systems, licenses, and configurations.What you'll need to be successful (Requirements)Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience/certificate).3-6 years of experience as an IT Administrator, System Administrator, or similar role.Hands-on experience with firewalls (preferably Fortigate), switching, VLANs, and wireless networks.Proficiency in Windows, Linux, and macOS environments.Familiarity with JumpCloud, CrowdStrike, and Google Workspace Admin.Strong knowledge of IT asset management and ticketing systems (preferably Jira Service Desk).Excellent troubleshooting, problem-solving, and communication skills.Ability to work independently and prioritize multiple tasks.Nice to have:Certifications such as CompTIA Network+/Security+, CCNA, Fortinet NSE, or MCSA.Experience with cloud or hybrid infrastructure.Need another reason to hit the "apply" button?Codal is a global agency with over 200 employees, and offices in the US, UK, and IndiaWe regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work.Company sponsored lunch every wednesday.A cricket team that regularly participates in city cricket leagues specific to Ahmedabad's IT companiesWe are located office in a prime location in Ahmedabad with a delicious restaurant, a large lawn, a cafe, and many other amenities inside the buildingFlexible working hours.Health Insurance: Comprehensive medical coverage for employees and their dependentsMaternity/Paternity Leave: Additional time off and support for new parentsProfessional Development: Opportunities for training, workshops, conferences to enhance employees' skills and knowledgeAccidental InsuranceNote: Codal only communicates with candidates through official email addresses. We never request payment during the hiring process. Please be vigilant regarding recruitment scams.At Codal, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.