Project Co-ordinator

7 days ago


Chennai, India YENNES infotec (p) limited Full time

**Job Profile**:

- Handling the job Orders and to maintain database.
- To Take care of Sign-Off and to allocate the job orders to the developers.
- To speak to the customers in a courteous, friendly, and professional manner using agreed upon procedures/script.,and to keep in touch with the clients, should have good understanding of the product Tally.
- To Co-ordinate with the in-house developers.
- To be a SPOC - Single Point of Contact for the implementation.
- To have good Understanding of SDLC - Software Development Life Cycle
- Listen attentively to customer needs and concerns; demonstrate empathy, and must not escalate issues.
- Clarify customer requirements; and confirm understanding of requirements.
- Provide/ give additional customer education as needed.
- Communicate effectively with Managers/teams on the daily appointments of Service Calls Schedule.

**Eligibility**:

- Excellent Communication Skills in English, Tamil
- Experienced - Minimum 1-2 years of experience in customer support
- Knowledge of Tally ERP 9 a plus, Accounting background and Hindi will be an advantage.
- Willingness to learn.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

COVID-19 considerations:
VACCINATION CERTIFICATE MANDATORY.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Speak with the employer**

+91 7358380161


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