Bpo Associate

7 days ago

Hadapsar Pune Maharashtra, India Policy Planner Insurance Brokers Pvt Ltd Full time

We are seeking motivated and customer-oriented individuals to join our dynamic BPO Associate team. As a Call Centre Executive, you will be the first point of contact for our customers, providing excellent service and support while handling inquiries, resolving issues, and ensuring a positive customer experience.

**Key Responsibilities**:

- Respond to incoming customer calls and inquiries in a professional manner.
- Provide accurate information regarding products and services.
- Handle customer complaints and escalate issues as necessary.
- Maintain detailed records of customer interactions and transactions.
- Follow up on customer issues to ensure resolution.
- Collaborate with team members and management to improve service quality.
- Meet or exceed performance targets, including call handling time and customer satisfaction.

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7391048902

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