System Admin

6 days ago

Bengaluru, India HyrEzy Talent Solutions Full time

Roles & Responsibilities
- ** KEY RESPONSIBILITIES**:

- Serve as a System Engineer and technical escalation resource for the Microsoft O365 platform
- Provide design decisions and generate system design concept descriptions, and capability assessments
- Deploy, document, manage, and support technologies including but not limited to: Microsoft Teams, OneDrive, SharePoint, Active Directory, and Azure Active Directory, synchronization, and federation services
- Oversee effort to implement the infrastructure by analyzing the current system environment and infrastructure, using technical tools and utilities to perform complex product customization
- Manage related end user capabilities and coloration systems including O365 user accounts, shared mailboxes, distribution groups and Citrix VDI
- Take a proactive approach to monitoring platforms and services, identifying and predicting problems prior to them developing into emergencies and reporting recommendations to management
- Create and execute verification and validation plans, procedures, and maintain automation scripts utilizing PowerShell and/or other software development languages
- Translate business requirements into efficient and effective technical solutions
- Ability to operate from task and project management tools such as JIRA & ServiceNow
- Implement new products and technologies laid out by senior Infrastructure engineers
- Assist peer technicians in troubleshooting and end-to-end root cause analysis for prompt mitigation of issue
- Engage in on-call rotation
- Other duties as assigned
- ** KEY QUALIFICATIONS**:

- 7+ years working with desktop and IT systems engineering
- 5+ years working with M365 & Azure administration
- Strong analytical and problem-solving skills
- Experience with service automation and collaboration services
- Self-starter with ability to perform independently with mínimal supervision
- Strong time management skills and manages well in a fast-paced environment with frequently changing priorities and assignments
- Experience leading small to medium sized projects
- Excellent verbal and written communication with a professional demeanor
- Expert customer service skills, including the ability to listen, interpret and explain computer-related concepts in non-technical terms
- Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and mínimal direction
- Strong knowledge of current operating systems and software products
- ** PREFERRED QUALIFICATIONS**:

- Bachelor’s degree in related field.
- Cloud certifications: Azure, Office 365, CompTIA Cloud+, etc.
- Advanced PowerShell scripting & tool making experience
- Experience supporting Microsoft SharePoint Server, troubleshooting various systems and virtual hosting solutions.
- Solid networking skills
- Demonstrated consulting, presentation, training, and project management skills

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