Programme Team-privy League-ho
4 days ago
**Team member - Privy League Execution team - M5/M6
**Privy League Execution - Programme & Process Governance
- **Privy Business Process**:
- Responsible for process execution | Identifying and bridging gaps in process in co-ordination with Process, Ops and channel
- Ensure adherence of processes through RCSA & Audit | Quarterly Audit / RCSA submission to ORM
- Resolving discrepancies found in Process / GSFC / customer maintenance by taking it up with respective functions
- **Privy Features & offers governance**
- Governing and executing Privy features and offers (gifts, vouchers, RM kit) | Vendor management
- **Service delivery & customer experience**
- SR & Complaint TAT monitoring & improvement | Reduction / Zero MD, Nodal and BO complaints | Tracking NPS & execute improvement in RNPS/TNPS
- Ensure prioritized customer experience across bank products
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Programme Team-privy League-ho
2 weeks ago
Mumbai, Maharashtra, India Kotak Mahindra Full time**Team member - Privy League Execution team - M5/M6** **Privy League Execution - Portfolio management & Feature adoption - **Portfolio Management** - Tracking and monitoring Privy book deposit and RV growth - Executing portfolio parameter growth on CTG, Product holding (investment & Asset), eligibility - Executing and monitoring upgrade, regrade across...
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Privy Kam Mumbai
9 hours ago
Mumbai, India Kotak Securities Full time1. Will be responsible for sourcing and deepening relationships from existing High Net Worth (HNI) customer base of Kotak Bank PRIVY League customers 2. Will be responsible for selling equity-based investment products to this set of PRIVY customer base 3. Should have effective servicing skills and should be excellent in conflict management 4. Will be...
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Programme Team-privy League-ho
1 week ago
Mumbai, Maharashtra, India Kotak Mahindra Full timePosition: Program Manager, Programme Team - Affluent Segment Location: Mumbai Role Overview: As a Head Office Support Resource in the Programme Team, you will play a pivotal role in developing proposition for HNI/UHNI segment, developing and implementing strategies to ensure we capture the segment effectively in the market. It is a well-rounded, strategic...
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Product Manager
2 weeks ago
Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDescriptionJOB ROLE:• Building a proposition for Current Account for Privy League Programme• Competition benchmarking analysis• Evaluating and implementing various customer experience enhancement projects for the above clients• Ensuring ROI on the built proposition and channel adoption• Book Management including upgrades and downgrades basis...
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MIS-HO & Support-Branch Programme Team
2 weeks ago
Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAffluent MIS-HO & Support-Branch Programme Team 1. Dashboard Automations 2. Preparation of BRDs and coordination with BSG for implementation and front end upgrade 3. Work with BIU to prepare base for Pre approved unsecured lending products (CC, PLOD, HL, LAP, LER) 4. Own management of entire non pre approved base 5. Own the CLCM from defining next...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Position Name - CB RCU Investigation analysis RCU HO - Team member - M3 M4 LOB Code - 0441 CC Code - 0177 LOB Name - SUPPORT SERVICES CC Name - Operations Activity Name CB RCU Investigation 1 Investigation of staff accountability cases RFA cases and various other Referred investigations 2 Drafting of...
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Customer Support Officer
1 week ago
Mumbai, India Whiz League Full timeWe are looking for a Customer Support & Inside Sales Officer for our EduTech platform "Whiz League" Job Role: 1. Reaching out to potential leads generated through various sources 3. Log on to Zen desk 4. Sales & Customer support 5. Identify customer needs and help use specific features 6. Analyze the report 7. Inform clients about new product & feature 8....
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Ho Product Team
1 week ago
Mumbai, Maharashtra, India Kotak Mahindra Full time**Manpower Requirement** - Position Title- Product Manager - Life Insurance- Department- TPP, RL HO Support- Location- Mumbai- Role- Driving Business, Initiatives and Managing Channels- Reporting- Sr. VP - Product Head, General Insurance- Job PurposeProduct Management for General Insurance Drive the product and Business-Planning Process across...
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Ho Product Support-cms-ho
2 weeks ago
Mumbai, Maharashtra, India Kotak Mahindra Full timeRole- Channel Manager-CMS Location: Goregaon, Mumbai Grade: M2/M3 Global Transaction Banking Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range include cash management payment & collections solutions,...
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Ho Product Support-cms-ho
2 days ago
Mumbai, Maharashtra, India Kotak Mahindra Full timeRole - Channel Manager-CMS Location: Goregaon, Mumbai Grade: M2/M3 Global Transaction Banking Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range include cash management payment & collections solutions,...