Sccm Sme

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

As SCCM tools SME, you are responsible to provide technical support SCCM Servers with high degree by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

**Responsibilities**:

- Providing SME support to the SCCM environment, which interacts with the Windows server platform and end user windows 10 platform which consists of the following component.
- SCCM 2007/12/CB Version 1902, 1906, 1910, 2002
- Patching configuration and distribution
- OS imaging (Windows 10), Windows 10 servicing model
- Packaging and distribution.
- Deployment of imaging, packaging & deployment in VMware VDI environment.
- Windows OS (2012, 2016,2019), AD, DNS, DHCP, Cluster
- Scripting languages like VB & Power shell
- Azure cloud knowledge of these platform deployment.
- Perform SME roll, installation, implementation, customization, operation, recovery and performance tuning, architect level of support.
- Owns & maintain compliance level of the environment.

**Required Technical and Professional Expertise**
- Minimum 7+ years in Windows AD, SCCM platform, and Windows platform
- Prior SME experience in SCCM, windows, AD Server Support, designing, troubleshooting and storage implementation
- Ability to interface with customer technical teams and percolate it down to the technical delivery teams.
- Proficient in SAN S/W, storage administration and integration with operating systems
- Validated expertise to Update/upgrade OS by requests and all related works and reporting packages update for the production servers
- Willingness to Cover on-call / Standby on rotation. Managing ticket queues for Incidents / Service requests & Changes

**Preferred Technical and Professional Experience**
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

System Database Administrator

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No