Cse (Customer Service Executive)

1 week ago

Mumbai Maharashtra, India STOP SEARCH AND PLACEMENT Full time

should not have location and office time problem

if they get shortlisted, they have to attend the interview

company profile:
They are leading Chemicals Services Distribution

Company in India. As an organisation we manage approximately INR 450 Crores of sales

Our organisation is growing dynamically, and we have grown 30% per year for the last 3 years. To cope with this growth we are creating three new business units
- 1. Life science (pharmaceuticals & agrochemicals)

2. CASE (paints, inks and adhesives)

3. Strategic (lubricants, flavours and fragrance, plastics and polymers)

Post: Customer Service Executive (2 positions)

Reporting to: Business heads / CEO/ COO

female

check:
1)Proficiency in Excel, Sales force. Google Groups, and related technology.:must

2)Proficiency in written and verbal communication.:must

If they know Tally it is advantage, if they don’t know tally will also do.

Roles & Responsibilities:

- Sending quotations & processing orders.
- Ensuring seamless coordination with our overseas suppliers and Indian

customers.
- Coordinate samples delivery for customers.
- Effectively making and managing documentation for

customers and suppliers for logistics.
- Effectively resolving customer issues and inquiries promptly.

Eligibility:

- any Graduate

Knowledge of import/export will be an added

advantage.
- Proficiency in Excel, Sales force. Google Groups, and related technology.
- Working knowledge of Tally is advantage, if they don’t know tally will also do.
- Proficiency in written and verbal communication.
- Must have 1 to 2 years’ experience in customer service.
- Familiarity with international shipping would be preferable.

Approximate CTC: Rs 4- 5 lakhs

Office timing : 9 am - 5.30 pm (Alternate Saturdays are a half day working. (9 - 1.30)

Retiral benefits : As per rules.

Leaves : 20 PL(paid leave), 4 SL(sick leave) & 4 CL.(casual leave)

address

Mittal Court, Nariman Point, Mumbai - 400021.

**Salary**: ₹400,000.00 - ₹557,163.23 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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