Any Graduate

1 week ago

Vadodara Gujarat, India KK HR services Full time

**Responsibilities:Client Handling & Support**
- Ensure a seamless customer experience by following up on service requests and documentation.
- Maintain a professional relationship with clients through regular updates and support.

**Sales Coordination**
- Collaborate with the internal sales team for new policy issuance, endorsements, and policy updates.
- Track pending documentation or clarifications needed from clients or insurers.
- Ensure backend processing of policies is completed accurately and timely.

**Insurance Company Interface**
- Communicate with insurance company representatives for updates on claims, underwriting queries, and escalations.
- Ensure timelines are met by tracking pending approvals and documentation.
- Facilitate issue resolution through continuous follow-ups.

**Claims & Underwriting Process**
- Handle claim intimation, document collection, and status updates.
- Assist in proposal form checking and ensure all underwriting requirements are fulfilled.
- Maintain claim files both digitally and in physical records.

**Administrative Support & MIS**
- Update trackers for renewals, client interactions, and claims using Excel and CRM tools.
- Maintain accurate MIS reports and policy registers.
- Coordinate with internal teams for daily office activities and process compliance.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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