
Any Graduate Fresher
6 days ago
Location: Surat
**Job Type**: Full-Time
**Working Hours**: 09:30 AM to 06:30 PM (Monday to Saturday)
**Experience Required**: Any Graduate Fresher
**Salary Range**: ₹12,000 to ₹15,000 per month (based on experience & skillset)
**Probation Period**: 3 Months
Key Responsibilities:
Customer Coordination
- Communicate with clients for policy servicing, queries, claim documentation, and
follow-ups.
- Ensure timely responses and resolution of client issues related to policies and claims.
- Maintain strong client relationships through professional and proactive communication.
Sales Team Coordination
- Support sales team with documentation for policy issuance, endorsements, and
renewals.
- Share updates regarding claim status, underwriting requirements, or pending
documentation.
- Ensure policy accuracy and smooth processing from backend.
Insurance Company Coordination
- Liaise with insurance company representatives for claim processing, underwriting
clarifications, and follow-ups.
- Handle escalations, documentation gaps, and TAT monitoring for faster resolution.
- Coordinate for approvals, settlements, and necessary clarifications.
Claims & Underwriting Support
- File and manage claim documentation, track progress, and maintain status reports.
- Support in proposal form checking, underwriting queries, and follow-ups for approvals.
- Ensure complete and accurate documentation is maintained digitally and physically.
Admin & Back Office
- Handle internal filing, documentation, renewal trackers, and client record updates.
- Maintain Excel sheets and CRM entries for policy data, MIS, and monthly business
reports.
- Coordinate with internal teams for smooth office operations and compliance with
process flow.
**Job Types**: Full-time, Fresher
Pay: ₹12,376.01 - ₹14,450.44 per month
**Benefits**:
- Provident Fund
Work Location: In person
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