Bm-apc-arrah

AB Sun Life Insurance Co Ltd

BM-APC-ARRAH

Location: Jail Road, Arrah, Bihar
Job TitleBranch Manager - 1Reporting To(Title)Assistant Regional Manager / Regional Manager/Asst. Zonal HeadSuperior’s Superior(Title)Zonal Head/Asst. Zonal Head/Head of SalesUnitBirla Sun Life Insurance Company LtdLocationZoneBusinessLife InsuranceDateMay 20131) Job PurposeThe purpose of this job is to manage a team of Agency Managers, ensure advisor recruitment as per plan, and assist the Branch Head to make the branch a profit centre and to achieve annual business targets.2) Dimensions- What are the areas (in quantitative terms) the job has an impact on?_

Dimension

Remarks

1.Manpower (Nos.)8 to 10 AMs2.Annualised Premium (in Cr)50 Lac to 1.5 Cr3.Policies (Nos)100 to 5004.Net Annualised Advisor Commission (NAAC) (in Cr)10 Lac to 30 Lac5.Persistency85%13 month Rolling Premium Persistency6.Sales ProgressionMaintain 30% of sales progression in the team7.LicensingCreate distribution as defined in the targets3) Job Context & Major Challenges
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?Key Challenges for the role

Unavailability of Quality Manpower in terms of Agency Managers and advisors, Retention of Quality Manpower
- Licensing of Advisors - Pass Percentage is very low, getting examination dates for Online Examination is very difficult.

Fluctuating market condition

Delay in completion of business during month end as it involves the long process to issue the policy (starting from policy receipting, scanning, completing requirement, medical follow ups and finally the completion).

Infrastructure constraints

Ensuring that business is carried out as per the compliance & regulatory environment

4) Principal AccountabilitiesAccountabilitySupporting ActionsEnsure performance of assigned Agency Managers with respect to recruitment of Advisors & achievement of business targets.1. Recruit quality resource2. Ensure performance standards of recruitment, activisation, policies & premium are met by the assigned agency managers3. Maintain the profitability:
Of the advisorOf the Branch.4. Keep track on Advisors Contest and Clubs5. Keep track on various training needs.6. Sharing good sales practices.7. Provide support to AM by participating in sales/recruitment.8. Be responsible for the market conduct of the assigned agency managers and the advisors in their team9. Maintain the Sales Report on Introduction and Issued Business10. Develop the Agency Manager’s (goal sheets).11. Carry out goal setting exercise with his team enabling the FLS team to deliver the expected productivity & subsequently leading the team to progress to next progression level.Manage persistency and business health for the allotted branch so that functional goals are achieved.1. Manage sales force attrition as per bench mark.2. Maintain quality of business for better persistency.Relationship Management (Internal & External) to drive performance.1. Maintain healthy & cordial relation with team of Agency Managers as well as all concerned departments.2. Maintain one to one contact with all advisors.3. Ensure reaching of communication to the advisors of his team about new product, schemes, clubs, etc. (using FLS as key point of contact).4. Visit top advisors in regular intervals.Drive local sales promotion effort for to support team members in achieving business targets1. Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity.2. Driving various contestsEnsure Risk Management as per company policy.1. Carrying out the business activities as per the compliance & regulatory environment.3. Be responsible for the market conduct of the assigned agency managers and the advisors in their teamManage administrative responsibilities of the branch in the absence of the Branch Head.1. Assist the Branch Head in carrying out the branch administrative responsibilities / in the absence of Branch Head2. Monitor operational costs3. Facilitate in resolving any people or client related issues.Team Management1. Ensure through continuous on the job training, skill enhancement of team2. Mentor, supervise and coach the team.3. Provide for on the job as well as classroom training for skill enhancement4. Ensure periodic job rotation to give a higher exposure to the team members on all aspects.6) Relationships (If Applicable)InternalFrequencyNatureSupport staff of branchOperationsAccounts HOFrequency: DailyNeed basedNeed basedNature: To manage branch related issues, MIS.To manage policy, customer related issuesCommission pay outExternalFrequency

Frequency: RegularRegularNaturePeers in competitor companiesRecruiting agenciesNature: To gain market understanding- To ensure AM recruitment- 7) Organizational Relationships (Separate Annexure to be attached)_

Head HR & Admin
Chief Mgr - HR
Perf, Comp & Ben.
- SIGN-OFFSignatureNameDateJob AnalystSignatureNameMinimum Experience Level
- 2