Assistant Executive Housekeeper

**Requirements**:

- **Education**: High school diploma or equivalent; hospitality management or related degree is a plus.
- **Experience**: Minimum of 2-3 years of experience in housekeeping as manager.
- **Experience working in prestigious hospitality chains.**:

- Strong leadership and team management skills, with a proven ability to train and mentor team members.
- Experience in managing quality, inventory, and cost control.
- Deep understanding of safety standards, hygiene regulations, and best practices.

**Key Responsibilities**:

- **Supervision & Staff Management**:
**Skills and Qualifications**:

- **Skills**:

- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and organizational skills.
- Ability to handle stressful situations and resolve problems efficiently.
- Knowledge of housekeeping operations, sanitation practices, and safety standards.
- Familiarity with housekeeping equipment and cleaning supplies.
- **Technical Skills**: knowledge of WINHMS hotel management software and Microsoft Office Suite.

**Working Conditions**:

- May be required to work early mornings, late evenings, weekends, and holidays based on operational needs.
- Physical demands may include standing for extended periods, lifting heavy objects, and walking long distances within the property.
- Supervise and train housekeeping staff, ensuring efficient room cleaning and maintenance.
- Monitor performance, providing feedback, and coaching as needed.
- Conduct regular inspections of guest rooms, public areas, garden area and back-of-house areas to ensure standards are met.
- Assist in scheduling staff shifts, ensuring adequate staffing levels are maintained at all times.
- Handle guest complaints and requests related to housekeeping services.

**Operational Support**:

- Assist in the daily operations of the housekeeping department, including laundry, room cleaning, and public area maintenance.
- Ensure that housekeeping supplies and equipment are properly maintained, stocked, and ordered.
- Oversee cleaning activities and ensure adherence to safety and sanitation standards.
- Ensure efficient use of cleaning products and equipment, minimizing waste.

**Quality Control**:

- Conduct quality inspections of guest rooms and public areas, ensuring they meet cleanliness, safety, and quality standards.
- Assist in developing and maintaining housekeeping policies and procedures to enhance service quality.
- Ensure compliance with company and health department guidelines regarding cleanliness and hygiene.

**Administrative Duties**:

- Assist in preparing departmental reports, budgets, and forecasts.
- Maintain records of staff attendance, payroll, and performance.
- Coordinate with other departments, such as front office and maintenance, to ensure smooth operations.
- Help manage inventory levels and ensure timely ordering of supplies.

**Guest Relations**:

- Ensure that the highest level of customer service is provided by the housekeeping team.
- Resolve guest complaints regarding room cleanliness or housekeeping services promptly and professionally.
- Communicate effectively with guests to ensure satisfaction and handle special requests.

**Health & Safety**:

- Ensure adherence to health and safety regulations, including the safe handling of cleaning products and equipment.
- Participate in safety and fire drills, ensuring staff are trained in emergency procedures.

Pay: ₹40,000.00 - ₹48,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- 10 yearrs: 2 years (required)

Work Location: In person

Application Deadline: 15/01/2025