Hotel Receptionist Only
3 days ago
hotel receptionist's duties include: Greeting guests: Welcoming guests as they arrive at the hotel Check-in and check-out: Verifying guest photo ID and payment, and assigning rooms Room assistance: Helping guests find their rooms and navigating the hotel Baggage assistance: Arranging for baggage assistance for guests Room rates: Negotiating room rates and sharing details of available offers Invoices and payments: Preparing invoices and collecting payments during check-in and check-out Guest queries: Addressing guest queries and meeting their requests Organization: Organizing papers, keys, and computer files Hotel management software: Keeping the hotel management software up-to-date Calls and messages: Attending calls, noting and passing messages Teamwork: Collaborating with colleagues and managers Some skills that are important for hotel receptionists include: Communication Excellent verbal and written communication skills are essential Customer service A hotel receptionist is a customer service professional who interacts with guests to ensure they have a safe and enjoyable stay Teamwork Strong teamwork skills help hotel receptionists collaborate with colleagues and managers Administrative skills Strong administrative skills are key, including organizational skills, using a computer, and handling cash Attention to detail Hotel receptionists need to be accurate with figures and competent with records Flexibility Hotel receptionists need to be ready to step in and take control of the hotel at a moment's notice
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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