Supervisor - Lo Mit

2 weeks ago

Chennai Tamil Nadu, India Moder Solutions Full time

Department
- Loss Mitigation
- Job posted on
- Mar 03, 2025
- Employee Type
- Full Time
- Experience range (Years)
- 4 years - 9 years

**TEAM LEADER - LOSS MITIGATION**

**About Us**

Archwell was born in 2015 with a mission to be a constant and trusted partner, helping business adapt, evolve & thrive in every market environment. Digital disruption is all around. Markets are chaotic and unpredictable. And yet, at its core, mortgage is still simply people helping people.

We get it. We like to say we are “by mortgage, for mortgage.”

We do this through our collection of diverse tools, platforms, solutions, and services that each help solve specific challenges lenders, servicers and investors deal with every day.

**Job Overview**:
Review all income documents, calculate income, ensure all insurer requirements are met, prep file for final decision.

Order AVM or BPO, request escrow analysis, order foreclosure fees and costs, letter mail tracking information.

Ensure all assigned cases are worked in accordance with regulatory, investor/insurer, and Trust Policy requirements and timelines.

Update and document all tracking systems including the clear and accurate documentation of the accounts worked

**Roles & Responsibilities**
- SLA Compliance: Monitors daily inflow and conducts daily huddles to prioritize the day’s work
- Process Compliance: Ensures agents are following the most updated SOP
- Client Interaction: Promptly responds to all queries and escalations from client partners
- Knowledge Management: Ensures all his agents completes all mandatory and process specific courses timely
- Operations: Identifies training needs of his team and coached bottom performers
- Quality Planning: Reviews quality scores for the agents and provides plan on Quality control and assurance and improvement at process level to meet the SLA targets.
- Performance Reviews: Prepares monthly scorecard of the agents to track SLA targets of each team members and conduct one on one meeting basis the performance

**Qualification & Experience**
- Educational qualification and years of experience required in any specific domain/skill for the role_
- Basic Degree completion (15 years of education)
- Good written and oral communications skills in English
- US Mortgage Experience in Loss mitigation/Home retention (Minimum 36-60 Months)
- Minimum 1 year of Team handling experience

  • Supervisor - Lo Mit

    2 weeks ago

    Chennai, Tamil Nadu, India Moder Solutions Full time

    Department - Loss Mitigation - Job posted on - Mar 03, 2025 - Employment type - Full Time **TEAM LEADER - LOSS MITIGATION** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specialising in supporting the US Mortgage, Insurance, and Banking industries. We...

  • Associate - Lo Mit

    2 weeks ago

    Chennai, Tamil Nadu, India Moder Solutions Full time

    Department - Loss Mitigation - Job posted on - Mar 03, 2025 - Employment type - Full Time **LOSS MITIGATION** **Associate/Analyst - Processor** **About Us** Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specialising in supporting the US Mortgage, Insurance, and...

  • Render Wrangler

    2 weeks ago

    Chennai, Tamil Nadu, India BOT VFX Full time

    POSITION **SUMMARY** BOT VFX, a post-production services company in the entertainment industry with global clients, is looking for an entry-level position “Jr Render Wrangler” on a permanent role basis. As a Junior Render Wrangler, you will play a crucial role in managing and monitoring the render jobs, ensuring the smooth running of our render farm....

  • Render Wrangler

    3 days ago

    Chennai, Tamil Nadu, India BOT VFX Full time

    POSITION **SUMMARY** BOT VFX, a post-production services company in the entertainment industry with global clients, is looking for an entry-level position “Sr Render Wrangler” on a permanent role basis. As a Senior Render Wrangler, you will play a crucial role in managing and monitoring the render jobs, ensuring the smooth running of our render farm....

  • Logistic Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India Aptiv plc Full time

    **Your Role**: - **Handle both domestic and overseas shipments**: - **Drive logistics savings projects to meet overall logistics budget**: - **Documents submission to finance and co-ordination for payment**: - **Track and trace both inbound and outbound shipments and ensure on time delivery and receipt**: - **Monitor forwarders DSR and follow up to...

  • Supervisor, Traffic

    3 days ago

    Tamil Nadu, India Flowserve Corporation Full time

    Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your...

  • Supervisor, Packing and Shipment

    1 week ago

    Tamil Nadu, India Flowserve Corporation Full time

    **Role Summary**: As a Traffic Analyst, you will oversee the fulfillment of logistics requirements for a multi-site area within the region. You will be responsible for the deployment and execution of site specific logistics strategies, as well as maintaining an effective working relationship with key logistics providers to maximize Flowserve’s logistics...

  • Associate

    5 days ago

    Chennai, India Guidehouse Full time

    Job Family: Facilities (India) Travel Required: Up to 10% Clearance Required: None What you will do: Responsible for handling Facilities Management, including the supervision of housekeeping/security staffs, and facilitation of all office functions and services such as facility inspections. Manage Transport Operations, including Routing, Rostering,...

  • Team Lead

    5 days ago

    Chennai, India Guidehouse Full time

    Job Family: Coding OP (India) Travel Required: None Clearance Required: None What You Will Do: Monitors, directs and evaluates coding production on a daily basis. Ensures that daily schedules are met and communicates with US Operational Manager and Coding Operations if situations occur that hinder meeting deadlines. If system issues or other emergencies...

  • Team Lead Profee Multispecialty E/m

    12 hours ago

    Chennai, Tamil Nadu, India Guidehouse Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Family:Coding OP (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Monitors, directs and evaluates coding production on a daily basis.  Ensures that daily schedules are met and communicates with US Operational Manager and Coding Operations if situations occur that hinder meeting deadlines.   If system issues or other emergencies delay...