Female Client Relations Executive
1 week ago
Simran Sahni's Health Zone is seeking a motivated and enthusiastic **Female Client Relations Executive** to join our team at our Gomtinagar branch in Lucknow. It is a reputed name in the wellness and lifestyle industry with over 25 years of excellence. Established in 1999, the company has evolved into different product lines spanning wellness, beauty, and nutrition.
**Profile Summary**
**Key Responsibilities**
- Call potential and existing customers to explain products/services and convert leads into sales.
- Handle website and ad-based leads (chat, web orders, abandoned carts, etc.)
- Enter and manage sales orders accurately on the website.
- Maintain **daily sales and call reports in Excel**.
- Build and maintain long-term customer relationships for repeat business.
- Address customer queries and provide suitable solutions.
- Share product/service details and offers clearly with customers.
- Manage **appointments, tele inquiries, and walk-ins**.
- Keep client data updated in both system and physical records.
- Coordinate with internal teams for smooth centre and sales operations.
- Monitor basic stock/inventory needs and report shortages.
- Follow company policies and ensure customer satisfaction at every step.
**Qualifications & Skills Required**
- Graduate in any discipline.
- Min 2-3 years of experience in telesales & customer service.
- Strong communication in **Hindi & English**.
- Basic knowledge of **MS Excel / Google Sheets.**
- Tech-savvy, organized, and target-oriented.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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