Customer Support Executive

2 days ago


Goregaon Mumbai Maharashtra, India Judicious PvtLtd Full time

**Hiring "Customer Support Executive"** Company Name: Giftana India Pvt. Ltd. Location: Goregaon West, Mumbai **Salary**: ₹2.7 LPA - ₹3 LPA Experience Required: 0-3 Years (Freshers are welcome to apply) Education: Graduate Language Requirement: Proficiency in English is a must **About the Company**: Giftana India Pvt. Ltd. is a leading provider of premium corporate gifting solutions, catering to both Direct-to-Consumer (D2C) and Business-to-Business (B2B) segments. **Key Responsibilities**: - Provide accurate product information, order updates, and support after purchase - Coordinate with internal teams (sales, logistics, etc.) to resolve customer issues effectively - Maintain accurate and updated records of customer interactions using CRM tools - Ensure high levels of customer satisfaction and consistent service standards - Assist with tracking orders, handling returns, and collecting customer feedback **Job Types**: Full-time, Permanent **Benefits**: - Food provided - Health insurance - Life insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental Pay: - Commission pay - Overtime pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus Work Location: In person Application Deadline: 10/06/2025



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