Female Backend Executive

4 days ago


Ghaziabad Uttar Pradesh, India Helpmate solution Full time

Here’s a professionally written Job Description (JD) for the role of Female Customer Care - Tally:
Job Title: Female Customer Care Executive - Tally

Location: Ghaziabad

Experience: Minimum 1 Year

Employment Type: Full-Time

Job Summary:
Key Responsibilities:

- Maintain and update customer records using Tally and Excel.
- Coordinate with internal departments to ensure timely resolution of client issues.
- Prepare and manage documentation, reports, and communication using MS Word and Excel.
- Build strong relationships with clients to enhance customer satisfaction.
- Maintain confidentiality and ensure data accuracy at all times.
- Assist in day-to-day office operations and support the sales and service team.

Key Skills Required:

- Proficient in Tally
- Strong knowledge of MS Office (Word, Excel, Outlook)
- Excellent communication skills in English and Hindi
- Good interpersonal and problem-solving abilities
- Ability to multitask and work independently
- Customer-focused approach with a positive attitude

Qualifications:

- Education: Graduation or pursuing Graduation in any stream
- Experience: Minimum 1 year as a Customer Relationship Executive, Computer Operator, or in a similar role

Team Hr

Helpmate

8802028000

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Tally: 1 year (preferred)
- CRM software: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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