Servicenow Expert

4 days ago

Remote, India Vtricks Technologies Full time

**Job Description: ServiceNow Expert (Remote)**

**Position**: ServiceNow Expert
**Experience**: 4 to 6 Years
**Location**: Remote
**Employment Type**: Full-Time

**About the Role**:
**Key Responsibilities**:
**ServiceNow Implementation & Customization**:

- Implement and configure **various ServiceNow modules** (ITSM, ITOM, ITBM, CSM, HRSD, SecOps, etc.).
- Customize workflows, forms, scripts, and business rules based on organizational needs.

**Automation & Integration**:

- Automate business processes using **ServiceNow Flow Designer, Workflows, and Scripting**.
- Develop and manage **ServiceNow CMDB** and Asset Management configurations.

**Performance Optimization & Troubleshooting**:

- Ensure best practices in **ServiceNow security, access control (ACLs), and governance**.

**Collaboration & Documentation**:

- Work closely with **cross-functional teams, stakeholders, and ServiceNow admins** to gather requirements and implement solutions.
- Create and maintain **technical documentation, user guides, and training materials** for ServiceNow implementations.

**Required Skills & Experience**:
**4-6 years of hands-on experience** in **ServiceNow development, implementation, and administration**.
Strong expertise in **ITSM, ITOM, ITBM, CSM, HRSD, SecOps**, or other ServiceNow modules.
Proficiency in **JavaScript, Glide API, ServiceNow scripting, Business Rules, UI Policies, an Client Scripts**.
Experience in **REST/SOAP API integrations** and working with **third-party tools**.
Knowledge of **ServiceNow CMDB, Discovery, and Asset Management**.
Understanding of **ServiceNow Performance Analytics, Reporting, and Dashboards**.
Familiarity with **ServiceNow Flow Designer, Workflow Automation, and UI Customization**.
Experience in **ServiceNow upgrades, patching, and performance optimization**.
Strong analytical, problem-solving, and communication skills.

**Nice-to-Have (preferred) Skills**:
✔ **ServiceNow Certified System Administrator (CSA)** or **Certified Implementation Specialist (CIS)**.
✔ Experience in **ServiceNow ITSM Pro, Predictive Intelligence, or Virtual Agent**.
✔ Knowledge of **cloud platforms (AWS, Azure, GCP)** and DevOps practices.
✔ Experience in **Agile methodologies, JIRA, and CI/CD pipelines**.

**Why Join Us?**

**Work remotely** from anywhere with a flexible work environment.
**Opportunity to implement cutting-edge ServiceNow solutions** for global clients.
**Competitive salary** with career growth opportunities in ITSM & ServiceNow development.
**Collaborate with a highly skilled and innovative team** in a tech-driven organization.

**Notice Period**: Immediate to 30 days preferred.

**Job Types**: Full-time, Contractual / Temporary
Contract length: 12 months

Pay: ₹100,000.00 - ₹130,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Application Question(s):

- What is your notice period?

**Experience**:

- implementing and configuring various ServiceNow modules: 4 years (required)

Work Location: Remote

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