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Operations Executive

2 weeks ago

Varanasi Uttar Pradesh, India ZenOnco.io Full time

**Hospital Operations**:

- Manage daily operations of all clinical and non-clinical departments.
- Monitor patient flow, admission/discharge processes, and waiting times.
- Ensure availability of medicines, consumables, and equipment.

**Patient Experience**:

- Oversee front desk, admissions, billing, and customer service teams.
- Address and resolve patient grievances promptly.
- Ensure quality and compassionate patient care across all touchpoints.

**Team Management**:

- Recruit, train, and supervise administrative and support staff.
- Conduct regular performance reviews and implement training programs.
- Foster a positive, accountable work environment.

**Compliance & Quality**:

- Ensure adherence to NABH/JCI or other regulatory standards.
- Maintain accurate documentation, audits, and SOP implementation.
- Monitor safety, hygiene, and infection control protocols.

**Vendor & Inventory Management**:

- Liaise with vendors, contractors, and service providers.
- Oversee procurement, inventory management, and cost control.

**Reporting & Budgeting**:

- Prepare regular operational and financial reports.
- Monitor departmental budgets and optimize resource allocation.

**Process Improvement**:

- Identify and implement process improvements for operational efficiency.
- Leverage technology for automation and better patient experience.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person