IT Sales Account Executive

3 days ago

Hyderabad Telangana, India Base8 Inc Full time

**Position: IT**Sales Account Executive**:

- Night Shift**

**Who We Are**:
Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner.

**Who You Are**

**Job Overview**

As Sales Account Executive, you will be responsible for acting as a primary point of contact for our clients. You will also be responsible for managing the client accounts and offering them excellent customer service.To be successful in this job position, you should possess excellent communication skills as well as be proficient in CRM softwares. You should have good team management abilities and be able to think creatively.

**Responsibilities**
- Handling and managing clients' accounts.
- Identifying new sales opportunities to secure deals.
- Building healthy relationships with new and existing clients.
- Attending the meeting with clients and understanding their needs.
- Explaining products to the prospective customers.
- Providing excellent customer service and customer satisfaction.
- Setting timeline and budget constraints.
- Monitoring and analyzing sales performance metrics and KPIs.
- Offering after-sales support to the clients.
- Resolving customer's complaints and issues in a professional manner.
- Organizing data in the Customer Relationship Management software.
- Creating sales reports and presenting them to the higher management.
- Providing feedback to the Sales department to improve the processes.
- Working in collaboration with the Account Executives.
- Closing the leads generated by the Sales department.
- Staying updated with the marketing trends in the industry.

**Requirements**:

- Bachelor’s degree in Marketing, Business Administration, or related field.
- Must have worked into IT Sector or into service provider company
- Working experience of 4+years as a Sales Account Executive for international Market, or a similar role in the Sales industry.
- Sound experience in handling international customer and sales will be advantageous.
- Ability to communicate with clients efficiently.
- Knowledge and experience of using Customer Relationship Management (CRM) software.
- Extensive understanding of sales performance metrics.
- Ability to solve problems promptly.
- Good negotiation and analytical skills.
- Outstanding interpersonal and organizational skills.
- Ability to work in a team environment.
- Ability to manage and handle multiple tasks.
- A sharp eye for details for accuracy.

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