Tele Collections Executive

7 days ago

Mumbai Maharashtra, India ENTITLED SOLUTION Full time

**Job Summary**:
**Key Responsibilities**:

- ⁠ ⁠Contact customers via phone to collect outstanding debts
- ⁠ ⁠Negotiate payment arrangements, settlements, and payment plans
- ⁠ ⁠Utilize strong persuasion and negotiation skills to maximize recoveries
- ⁠ ⁠Update customer accounts and database with collection activities
- ⁠ ⁠Meet or exceed monthly collection targets
- ⁠ ⁠Collaborate with internal teams
- ⁠ ⁠Perform other duties as assigned

**Requirements**:

- ⁠ ⁠1+ year of collections experience (hard bucket preferred)
- ⁠ ⁠Proven track record of meeting/exceeding collection targets
- ⁠ ⁠Excellent communication, negotiation, and problem-solving skills
- ⁠ ⁠Ability to work in a fast-paced environment
- ⁠ ⁠Strong analytical and organizational skills
- ⁠ ⁠Familiarity with collection software/systems (e.g., dialers)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- What are the bucket size have you managed?
- What regional languages do you know?
- Are you DRA (Debt Recovery Agency) Certified?
- Do you have a personal laptop with good internet Connections?

**Experience**:

- Debt Recovery: 1 year (required)
- Debt Collections: 1 year (required)

Work Location: Remote

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