
Customer Support Associate
5 days ago
**Eligibility Criteria**:
- Education: Undergraduate or Graduate (any stream)
- Communication**:Excellent verbal skills in English and Hindi** - mandatory
- System Requirements:
- Own **laptop/desktop**:
- Stable **Wi-Fi connection**:
- **Power backup** is mandatory for uninterrupted working
**Key Responsibilities**:
- Respond to inbound and outbound customer queries
- Provide accurate information and resolve customer concerns
- Maintain call logs and update CRM entries
- Meet service level targets and adhere to quality standards
**Work Schedule**:
- Shift: 9-hour rotational shifts (including weekends)
- Working Days: 6 days/week | 1 rotational weekly off
- Training: Provided before joining the live process
**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Laptop with stable Internet connection is Mandatory.
**Language**:
- English and Hindi (required)
Work Location: Remote
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