Customer Support Associate

5 days ago


Remote, India VCollaborate consulting Full time

**Eligibility Criteria**:

- Education: Undergraduate or Graduate (any stream)
- Communication**:Excellent verbal skills in English and Hindi** - mandatory
- System Requirements:

- Own **laptop/desktop**:

- Stable **Wi-Fi connection**:

- **Power backup** is mandatory for uninterrupted working

**Key Responsibilities**:

- Respond to inbound and outbound customer queries
- Provide accurate information and resolve customer concerns
- Maintain call logs and update CRM entries
- Meet service level targets and adhere to quality standards

**Work Schedule**:

- Shift: 9-hour rotational shifts (including weekends)
- Working Days: 6 days/week | 1 rotational weekly off
- Training: Provided before joining the live process

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Laptop with stable Internet connection is Mandatory.

**Language**:

- English and Hindi (required)

Work Location: Remote



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