Tellecaller (Telugu, Tamil Language Known)

3 days ago

Gurugram Haryana, India Satya Skin & Haircare Pvt. Ltd. Full time

**Key Responsibilities**:

- Handle inbound and outbound calls to assist clients with their inquiries about skin and hair treatments.
- Engage with potential clients by explaining our services, answering their questions, and addressing concerns.
- Build rapport and maintain professional communication with clients, ensuring a positive experience with each interaction.
- Keep an updated record of calls, inquiries, and client details in the CRM system.
- Schedule appointments, follow up with clients regarding consultations, and confirm bookings as needed.
- Coordinate with the marketing and operations teams to ensure smooth handling of client inquiries and campaigns.

**Qualifications**:

- **Language Proficiency**:

- Fluent in English (spoken and written).
- Proficient in at least one South Indian language (Tamil, Telugu, Kannada, or Malayalam).
- **Experience**:

- Prior experience in telecalling, customer service, or related roles is preferred.
- Experience in the healthcare, beauty, or wellness industry is a plus.
- **Skills**:

- Strong communication skills with a friendly and empathetic approach.
- Ability to listen actively and address client needs effectively.
- Basic computer skills and familiarity with CRM software are advantageous.
- Ability to work effectively in a team and manage time efficiently.

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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