Spa Receptionist

5 days ago

Aurangabad Maharashtra, India Shikshakji.com Full time

**Position Overview**:
**Qualification -**

Bachelor's degree with any stream.

1-2 yr experience as a receptionist, front desk staff, or in a customer service role.

Excellent interpersonal and communication skills.

Strong organizational and multitasking abilities.

Familiarity with Microsoft Excel & Spa Management Software.

**Salary - Upto 18k**

**Key Responsibilities:

- **

**1. Appointment Scheduling:

- **
- Manage bookings for spa treatments and services, ensuring accurate scheduling.
- Confirm appointments and handle cancellations or rescheduling requests.

**2. Guest Services**:

- Greet clients warmly and professionally as they arrive.
- Answer inquiries about spa services, treatments, and facilities.
- Guide guests through the spa experience, ensuring their comfort and satisfaction.

**3. Communication**:

- Relay special instructions or requests to therapists and other spa staff.

**4. Product Sales**:

- Promote and sell spa services, beauty treatments, packages, gift vouchers etc.
- Stay informed about the benefits and features of products to assist clients effectively.

**5. Administrative Duties**:

- Maintain an organized reception area and ensure all materials (brochures, forms etc.) are readily available.
- Handle daily business transaction, Petty Cash, Process payments, issue receipts, and manage cash or card transactions.
- Record and maintain accurate client information in the spa's system.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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