Spa Receptionist
2 days ago
**Position Overview**:
**Qualification -**
Bachelor's degree with any stream.
1-2 yr experience as a receptionist, front desk staff, or in a customer service role.
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Familiarity with Microsoft Excel & Spa Management Software.
**Salary - Upto 18k**
**Key Responsibilities:
- **
**1. Appointment Scheduling:
- **
- Manage bookings for spa treatments and services, ensuring accurate scheduling.
- Confirm appointments and handle cancellations or rescheduling requests.
**2. Guest Services**:
- Greet clients warmly and professionally as they arrive.
- Answer inquiries about spa services, treatments, and facilities.
- Guide guests through the spa experience, ensuring their comfort and satisfaction.
**3. Communication**:
- Relay special instructions or requests to therapists and other spa staff.
**4. Product Sales**:
- Promote and sell spa services, beauty treatments, packages, gift vouchers etc.
- Stay informed about the benefits and features of products to assist clients effectively.
**5. Administrative Duties**:
- Maintain an organized reception area and ensure all materials (brochures, forms etc.) are readily available.
- Handle daily business transaction, Petty Cash, Process payments, issue receipts, and manage cash or card transactions.
- Record and maintain accurate client information in the spa's system.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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