Executive - Finance (Credit Cell)

4 days ago


Kolkata, India Tata Medical Center Full time

**EXECUTIVE - FINANCE (CREDIT CELL)**

Conceptualized in the year 2004 as a philanthropic initiative for the Eastern and North-Eastern
parts of India and the neighboring countries, the Tata Medical Center (TMC) started operations in
Kolkata on May 16, 2011. The hospital is governed by a charitable trust - Tata Medical Centre Trust.
It is an integrated Oncology facility with well-trained professional staff and equipped with modern
facilities and the most contemporary medical equipment. The hospital was designed by Cannon
Design, a renowned architectural firm from North America. It is located on 13 acres of land at New
Town in Kolkata, West Bengal. The hospital is an integrated Oncology facility with well-trained
professional staff and equipped with modern facilities and contemporary medical equipment. The
Hospital, with a capacity of 437 beds, serves all sections of the society, with 75% of the
infrastructure earmarked for subsidized treatment for the underprivileged sections. It provides a
wide spectrum of services from diagnosis and therapy to rehabilitation and palliative support. The
Institution’s objective is to excel in service, education and research.

**(Credit Cell)**

**Job description**:
1) Follow key processes and procedures in completing credit control tasks to quality
standards.

2) Resolve incoming queries on billing or outstanding accounts from patients, insurance
companies, consultants or colleagues in a professional and efficient manner.

3) Responsible for updating system notes with account activity, status and expected
reimbursement.

4) Be aware of all payment methods available to Tata Medical Center and be knowledgeable in
payment collection processes.

5) Promote and maintain strong relationships with the health insurance companies for the
follow up of aging accounts and account queries.

6) Participate in all audits, service evaluations and process reviews to enhance the collection
of outstanding payments.

7) Create an environment that encourages teamwork, positive attitudes and high morale.
8) Ensure for Submission of all corrected invoices/documents to the Insurance

/Corporate/TPA organizations and collection of payment within the TAT.***
9) To ensure and implement new guidelines given by the insurance and corporates.***
10) To look after debtors’ management for the insurance/ corporate department***
11) To ensure all post discharge queries are being settled on time.***
12) To ensure all NEFT’s are being settled against the designated bill nos. for the different

corporates.***
13) To ensure proper training to the new joinees of the insurance/corporate department in

order to maintain SOP.***
14) Ensuring all parameter indicators of the insurance and IRDA guidelines for cashless

processing.***
15) Participate in other duties that may be assigned due to developing departmental

requirements. Participate in shift roster to help provide the required cover in Business
Office. Escalate problem accounts/high balance owing accounts as applicable to the Chief
Financial Officer.**
**Essential Qualification**:Graduation preferably B.Com or BHM or equivalent from a recognized
University.

**Knowledge and Skills: **

Capacity for analytical thinking and problem-solving and possess good decision making
ability.

Operational knowledge of Credit Control processes and requirements.
Ability to work to financial targets within timeframes.
Demonstrate an affinity for dealing with accounts, balanced by high level of

customer/patient relation skills.
Demonstrate an aptitude for IT driven skills** **
Capable of communicating effectively and courteously with stakeholders, including

insurance companies, hospital consultants, billing agencies, clinical staff and hospital
management.

Strong awareness of the need for confidentiality, discretion, precision and a methodical
approach in all matters.

Maintain motivation to get things done with attention to detail, within the constraints of a busy

Mr. Suvasish Mukherjee, Head-Human Resources, Tata Medical Center, 14 MAR (EW), New Town,
Kolkata - 700160.


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