Front Desk Receptionist

1 day ago

Mohali Punjab, India Pentagon Business Group Full time

Job Description: Receptionist

Position Summary:
The receptionist serves as the first point of contact for visitors and clients, ensuring a positive and welcoming experience. This role involves managing front desk operations, handling communication, and supporting administrative tasks.
Key Responsibilities:
1. Front Desk Management:
Greet and welcome visitors, clients, and staff professionally.

Maintain a tidy and organized reception area.

2. Communication:
Answer, screen, and direct phone calls to appropriate departments.

3. Visitor Coordination:
Schedule and manage appointments.

Maintain visitor logs and issue badges as needed.

4. Administrative Support:
Assist with filing, photocopying, and data entry.

Coordinate courier services and manage incoming/outgoing mail.

5. Customer Service:
Address inquiries and provide information about services and policies.

Resolve minor issues or escalate them to appropriate personnel.

6. Other Duties:
Support other departments with administrative tasks as required.

Ensure security protocols are followed at the front desk.
Skills and Qualifications:
High school diploma or equivalent; additional qualifications are a plus.

Proven experience as a receptionist or in a similar role.

Proficient in Microsoft Office Suite and basic office equipment.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Friendly, professional demeanor with a customer-focused approach.
Work Environment:
The role is typically office-based and may require sitting for extended periods. A polished appearance and professional conduct are

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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