Customer Happiness Officer
5 days ago
**Job description**
Kerala Travels Interserve Ltd., a Premier Travel & Tourism Firm, is searching for Customer Happiness Officers between 5 and 10 years of experience. Ideally a graduate from the field of Travel and Tourism, he/she would be responsible for:
- Creating and nurturing long-term relationships with customers. To resolve any issues that may arise and ensure that customers are satisfied.
- Ensuring that all the transactions with the customers are smooth and hassle free.
- Resolving customer complaints quickly and efficiently. Keep Administration informed about such cases.
- Keeping customers updated on the latest products in order to increase sales.
- Providing unmatched customer service through problem-solving, proper communication and empathy.
- Providing feedback to top admin regarding areas of improvement, betterment of service and to achieve customer delight.
This role involves building long-term relationships with key clients; addressing customer concerns and complaints; building relationships with key employees and customers; creating plans to address clients’ business needs; advising clients on creating profitable processes; having regular contact with customers to ensure that they are satisfied; acting as point of contact for complaints and escalate issues in needy cases; and collaborating with internal teams (e.g. Sales/ Marketing/ Reservation Executives, IBT/OBT Heads, Branch Heads & Senior Management) to address customers’ needs.
Pay: ₹18,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
**Language**:
- English (required)
Work Location: In person
- 
					
						Customer Happiness Officer
1 week ago
Thiruvananthapuram, Kerala, India Kerala Travels Interserve Limited Full timeKerala Travels Interserve Ltd., a Premier Travel & Tourism Firm, is searching for Customer Happiness Officers between 1 and 5 years of experience. Ideally a graduate from the field of Travel and Tourism, he/she would be responsible for: - Creating and nurturing long-term relationships with customers. To resolve any issues that may arise and ensure that...
 - 
					
						Sales Officer
2 weeks ago
Vellayambalam, Thiruvananthapuram, Kerala, India JOANS INFRA VENTURES PVT LTD Full timeTHE ROLE OF A BRANCH SALES OFFICER PRIMARLY INVOVLES PROMOTING AND SELLING PRODUCTS AS WELL AS WITH AN AIM TO ACHIEVE GIVEN TARGET, BY FIELD VISIT, REACHING OUT TO EXISTING CUSTOMER BASE AND LEADS PROVIDED FROM THE COMPANY. **Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Day shift COVID-19 considerations: YES Ability to...
 - 
					
						Front Office Executive
2 weeks ago
Vellayambalam, Thiruvananthapuram, Kerala, India KT Edurite Full timeEAFL, is an initiative by Kerala Travels Interserve Ltd (KTIL)/KT Edurite, to enable students to discover the joy of learning Foreign Languages. Our academy is renowned for its exceptional German language courses, tailored specifically for the healthcare sector. We're seeking a highly organized and customer-focused Front Office Executive to manage our Front...
 - 
					
						Sales & Office Staff
2 weeks ago
Vellayambalam, Thiruvananthapuram, Kerala, India Dishari Consultants Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 1,92,000 per yearJob Summary:Dishari Consultants Pvt. Ltd., a leading training consultant in Kerala invites application for eligible and talented candidates as Sales staff for immediate joining.Key Responsibilities:Sales and CounselingIdentify and pursue new sales opportunitiesBuild and maintain customer relationshipsNegotiate terms and close dealsMaintain accurate sales...
 - 
					
						Cro (Customer Relation Officer)
2 weeks ago
Thiruvananthapuram, Kerala, India Cadd Centre Full time**Job Summary**: The Customer Relations Officer is responsible for building and maintaining strong relationships with customers, ensuring high levels of customer satisfaction and loyalty. This role involves handling customer inquiries, resolving complaints, and providing information about products and services in a professional and timely manner. **Key...
 - 
					
						Medical Receptionist
3 days ago
Vellayambalam, Thiruvananthapuram, Kerala, India Mindful kids-Child Development Centre Full timePosition: Receptionist - Mindful Kids Trivandrum Timing: 8:30 AM to 5:30 PM Mindful Kids Trivandrum is seeking a warm, patient, and customer-focused Receptionist to join our team. As the first point of contact for our medical office, you will play a crucial role in creating a positive experience for our patients. If you possess excellent communication...
 - 
					
						Front Office MANAGER
2 weeks ago
Thiruvananthapuram, Kerala, India AMARA AYURVEDA RETREAT Full time ₹ 2,00,000 - ₹ 2,50,000 per yearThe front office at a hotel is responsible for ensuring guests have a pleasant experience and are satisfied with their stay. Front office staff are usually the first people guests meet and are expected to be courteous, professional, and knowledgeable about the hotel. Some of their responsibilities include:Greeting guests: Making guests feel welcome and...
 - 
					
						Tele Marketing Executive
3 days ago
Vellayambalam, Thiruvananthapuram, Kerala, India Bzolutions Global private Limited Full time ₹ 2,10,000 - ₹ 4,20,000 per yearJob Summary:We are looking for an enthusiastic and goal-oriented Telemarketing Executive to join our Digital Marketing Institute. The role involves contacting prospective students, providing detailed information about our digital marketing courses, generating leads, and guiding them through the enrollment process.Key Responsibilities:Make outbound calls to...
 - 
					
						Tele Caller Executive
1 day ago
Vellayambalam, Thiruvananthapuram, Kerala, India TOURMAX DESTINATION MANAGEMENT PRIVATE LTD Full time**Job description** **Job Title**: Sales Executive - Tour Packages **Locations**: Thiruvananthapuram(Vellayambalam), Kollam (Kavanadu) **Job Type**: Full-time ( 9 AM TO 6 PM) **About the Role**: Our dynamic tour company is seeking an experienced Sales Executive to promote our travel packages, with a focus on engaging and serving women aged 30 and above....
 - 
					
						Customer Relationship Officer
1 week ago
Thiruvananthapuram, Kerala, India maidspace LLP Full time ₹ 1,44,000 - ₹ 1,80,000 per yearWe are urgently hiring a Male Customer Relationship Officer (CRO) to join our team in Trivandrum. The ideal candidate will be responsible for handling customer queries, building positive relationships, and ensuring customer satisfaction.Job Type: Full-timePay: ₹12, ₹15,000.00 per monthWork Location: In personSpeak with the employer