Product Trainer

16 hours ago


Chennai Tamil Nadu, India Shree Mutual Fund Services PVT LTD Full time

Key Responsibilities:
**Training Responsibilities**:
❖ **Develop Training Programs**: Design, implement, and update training programs tailored to the organization's needs. This includes onboarding new hires and providing continuous learning opportunities for current employees.

❖ **Deliver Training Sessions**: Conduct engaging training sessions (in-person or virtual) to ensure employees understand processes, software, compliance standards, and soft skills.

❖ **Evaluate Training Effectiveness**:Assess the effectiveness of training programs using feedback, quizzes, performance metrics, and surveys to make continuous improvements
**Qualification**:
❖ Bachelor’s degree and Training & Development, or a related field (Insurance and Mutual Funds).

❖ Minimum 2-3 years of experience in a training or quality analyst role, preferably within a customer service, call center, or similar environment.

❖ Proven experience in developing training programs and conducting training sessions.

❖ Strong understanding of quality assurance methodologies and metrics

**Job Types**: Full-time, Permanent

Pay: Up to ₹600,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person


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