
Telemarketer
1 day ago
**Roles and Responsibilities**:
1. Responsible for making outbound calls to premium and high profile customers and regular follow up on leads assigned
2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
3. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
4. Explaining the product features in detail and how to use the packages
5. Understand Customer requirements, encourage them to upgrade / renew matrimony packages
6. Address issues / grievances of customers and provide them right customer experience.
7. Capture the insights from customer interactions and share it with the internal team
**Skill and Competencies required**:
**Functional Skills**:
1. Business Knowledge Process Knowledge
2. Product Knowledge
3. Customer Orientation
4. Good proficiency in English and one of the regional languages
5. Telemarketing / Selling Skills
6. Basic computer skills - MS Excel, Word
**Behavioral Skills**:
1. Values - Integrity / Honesty / Respect
2. Communication - Oral & Written skills / Listening
3. Business / Telephone Etiquette
4. Influencing Skills
5. Empathy
6. Self-driven / Initiative
7. Ability to manage stress
8. Willingness to learn
**Salary**: Up to ₹20,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you willing to do work from office?
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Telemarketing: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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