Case Administrator

4 days ago

Ahmedabad Gujarat, India Knowbal Migration Full time

Knowbal Migration And Education is seeking a talented Case Administration (Visa) Specialist to join our dynamic team.

You will primarily work on cases that require assessing eligibility for immigration matters and will work closely with a case manager based in Australia to achieve client success.

**Legal Documentation**:

- Ensure all documents comply with legal standards and guidelines.

**Financial Documentation**:

- Prepare financial matrix and present clear financial statements to support decision making.

**Document Verification**:

- Verify the authenticity and validity of supporting documents and information provided by clients.
- Ensure documents meet the required standards and guidelines.

**Case Management**:

- Review and organize documents as per guidelines, ensuring they are properly filed in designated folders.
- Create and manage client folders following strict nomenclature rules.

**Application Management**:
**CRM Management**:

- Maintain up-to-date client information in the CRM, including details on submissions, approvals, critical dates, and follow-ups.
- Create new leads, assign services, and manage follow-ups within the CRM system.

**Quality Assurance**:

- Prepare daily follow-up reports and ensure all designated tasks are completed or reported with valid reasons.

**Communication**:

- Gather necessary information and documents from clients, communicating effectively to ensure compliance with requirements.

**Administrative Support**:

- Send payment requests, receive payments, and prepare invoices.

**Good to have**:
**Attention to detail**: Accuracy in reviewing and verifying documents is crucial.

**Excellent communication skills**: Ability to communicate clearly and effectively with clients and colleagues.

**Knowledge of visa regulations**: Familiarity with visa requirements and procedures for different countries or visa types.

**Proficiency in relevant software**: Experience with visa processing systems and other relevant software.

**Customer service skills**: Ability to provide helpful and supportive service to clients.

If you thrive in a fast-paced environment, have excellent organizational skills, and are proficient in MS-Office and English written communication, we want to hear from you.

This is a wonderful opportunity to start your career in Visa Emigration and Education Industry.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

**Experience**:

- Visa Application: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: Remote

Application Deadline: 16/05/2025
Expected Start Date: 20/05/2025

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