Customer Relationship Executive
14 hours ago
**ACCOUNTABILITIES**:
Building and maintaining profitable
relationships with key customers.
- Overseeing the relationship with customers
handled by your team.
- Resolving customer complaints quickly and
efficiently.
- Keeping customers updated on the latest
products in order to increase sales.
- Meeting with managers in the organization to
plan strategically.
- Expanding the customer base by upselling
and cross-selling.
- Understanding key customer individual needs
and addressing these.
- Conducting business reviews using CRM
programs.
- Knowing your competition and strategizing
accordingly.
**SKILLS AND KNOWLEDGE**:
A bachelor’s degree in administration or a related field.
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7204818564
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