Customer Support Voice Kochi

4 days ago

Kochi, India Turiyam Consultancy Full time

**Job Title : Customer Support Voice**
- Assist customers with installation / uninstallation products
- Assist customers with product configuration, error messages & / or common issues
- Provide customers with product and service information
- Provide assistance with regarding to customer service issues as well like (Renewing / refunding the product etc..,)
- Transfer customer calls to appropriate department if required
- Escalate the call to the next level if required
- Educational qualification - Graduate / Undergraduate (No Pursuing)
- Fresher or Experience with minimum 1 year in BPO as a Customer support role
- Basic technical skills or Computer knowledge
- Good communication Skills in English

**Job Types**: Full-time, Fresher

**Salary**: ₹24,000.00 - ₹28,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Language**:

- English (required)

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