Associate

2 weeks ago

Thane, India TATA Capital Full time

To understand customer preferences and behavior patterns, and then develop better collection strategies to improve productivity1. Improve individual collector performance with better credit-management information and access to decisioning tools.
2. Increase the accuracy of loss-forecasting strategies and predelinquency outreach.
3. Enable deeper customer segmentation, including behavioral segmentation, to develop more effective contact strategies.
4. Increase recovery rates with advanced, proscriptive, and automated next best action decisions including contact time, channel, and frequency.
5. Balance resource constraints and competing priorities through adopting profit and customer-based strategies.
- Post Graduate/ Graduate in any discipline

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