Operation Intern

2 days ago

Bengaluru Karnataka, India Sawara Solutions Private Limited Full time

**Operation
- Intern**

Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Duration: 2 Months

Location: Bangalore

Mode: Full Time / Work from office

**JOB DESCRIPTION**: The Operations Intern will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner.

**KEY RESPONSIBILITIES**:

- Handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team. - Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement.

**REQUIREMENTS**:

- Bachelor's degree in Business Administration, Marketing, or a related field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Ability to build and maintain strong, long-lasting client relationships
- Experience with CRMs and reporting tools
- Ability to work independently and as part of the team.

**Job Types**: Full-time, Fresher

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