Tele Caller Executive
2 weeks ago
**Key Responsibilities**:
- Make outbound calls to potential customers and generate leads.
- Explain and promote the company’s products/services.
- Answer incoming calls from prospective customers.
- Handle customer inquiries and provide appropriate solutions.
- Maintain detailed records of each call and update the CRM system.
- Follow up on leads and convert them into sales.
- Achieve monthly targets for call volume and lead conversion.
- Handle customer complaints or issues, providing resolutions in a timely manner.
- Coordinate with the sales team to ensure smooth handover of leads.
**Qualifications and Skills**:
- High school diploma or equivalent; a bachelor’s degree is a plus.
- Proven experience as a telecaller or in a similar sales/customer service role.
- Excellent communication skills, both verbal and written.
- Strong persuasive and negotiation skills.
- Ability to handle rejection and remain motivated.
- Proficiency in MS Office and CRM software.
- Ability to work independently and as part of a team.
- Fluency in [languages required, e.g., English, Hindi] is essential.
**Benefits**:
- Competitive salary and performance-based incentives.
- Opportunity for career growth within the company.
- Training and development programs.
- Flexible working hours.
- A positive and collaborative work environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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