
Certinia Salesforce Adminstration
2 weeks ago
**Company : Visdin Solutions**
**Title**: Certinia Salesforce Administrator
**Location**: Pune, Maharashtra, India
**Employment Type**: Contract to Hire
**Department**: IT/Software Administration Reporting
To: Salesforce/PSA Manager
Joining : ASAP
Budget : Competitive as per Market
**Job Summary**
**Key Responsibilities**
- System Configuration & Automation:
- Design and implement workflows, customizations, and automations (e.g., flows, validation rules, approval processes).
- Manage data quality, including resolving issues and performing data imports using tools like Data Loader.
- Security & Maintenance:
- Maintain user setup, roles, profiles, permissions, and system integrity.
- Plan and execute platform upgrades, new feature implementations, and sandbox management.
- Support & Collaboration:
- Provide technical support for Certinia PSA, including troubleshooting and user training.
- Collaborate with stakeholders to prioritize enhancements and manage the development lifecycle.
- Reporting & Documentation:
- Create and maintain reports/dashboards to track KPIs and monitor data quality.
- Document processes and provide end-user guidance.
- Continuous Improvement:
- Evaluate new Certinia/Salesforce releases for opportunities and impacts.
- Recommend third-party apps to enhance platform functionality.
**Required Skills & Qualifications**
- Experience:
- 3-4 years of Salesforce Lightning (Sales Cloud) administration.
- 2+ years of Certinia (FinancialForce PSA) experience.
- Hands-on experience with flows, validation rules, and approval processes.
- Proficiency in Data Loader and Excel.
- Certifications:
- Salesforce Administrator Certification (minimum).
- Nice-to-have: PSA System Admin, Salesforce Advanced Admin, or Platform Developer 1 certifications.
- Soft Skills:
- Excellent written and verbal communication.
- Strong problem-solving and stakeholder management abilities.
Thanks,
Preethi,
Visdin solutions
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Work Location: In person
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