Support & Operations - Latam

5 days ago

Bengaluru Karnataka, India Multiplier Full time

**What do we do?**

We're at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find, anywhere in the world. But they need digital solutions to help them streamline the process...

We are Multiplier Our global employment platform empowers companies to contract staff all across the world, while managing the complexities of local compliance, labour contracts, payroll, benefits and taxes - all from one software system. It's a game changer

We're on a mission to impact economies of scale, and disrupt the traditional employer of record (EOR) space. We're backed by some of the best in the game (Sequoia, DST, and Tiger Global), led by domain level experts, scaling massively, and seeking brilliant like minded enthusiasts to join our team.

**The Opportunity**:
The Global Insurance and Benefits team ensures we provide world class benefits to the employees delivered locally. The team focuses on establishing new policies in new countries and also manages its administration.

**What you'll do**
- Provide best in class recommendations to employers hiring globally, in a way that truly reflects local expectations, not just what international vendors can offer as a way of benefits packages or salary benchmarking data.
- Manage relationships with key insurance providers to stay up to date with various “Duty of Care” insurance and benefit options
- Manage the commercial discussions with the insurance providers in order to finalise the local health insurance plans
- Assess new insurance providers in the region and be accountable for creating new health insurance plans in new countries where we enter
- Liaison with internal key stakeholders, including operations and product teams, to ensure global pay data and benefits data is effectively communicated, implemented, and managed.
- Research, maintain and distribute global pay data and benefits packages, in line with local customs, benchmarks, compliance and other regulations, liaising with vendors, internal stakeholders and customers.

**What you'll bring**
- Minimum 6 years of prior exposure to managing insurance products and global pay data and benefits.
- The ability to explain complex topics in easy to understand and concise language.
- Fluent in both English and Spanish, with excellent written and spoken proficiency
- Excellent organisational skills and the ability to complete multiple tasks in a timely manner and under strict time constraints
- Passion for solving problems for customers all day.
- Good to have a background at a HR SaaS company.
- Good to have background about US/LATAM region's Insurance administration
- Comfortable with ambiguity and the ability to adapt to change
- Ability to coordinate with multiple teams - both internal and external
- Attention to detail with swift execution

**_Equal Employment Opportunity_**

Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions.

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