
Gold Loan Sales Officer
1 week ago
Tele-calling / follow up on leads given by sales team and Corporate office.
- Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis.
- Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed.
- Update valuation details in system i.e. Gold portal and loan booking system.
- Ensure loan processing completed within stipulated TAT.
- Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket.
- Follow up with customer for timely interest collection.Gold loan file disbursal in system (this could be done by BOM for most Branches).
- Raise Payment Request / Cheque Disbursement, record it as per process.
- Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers.
**Job Types**: Full-time, Permanent
**Salary**: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
- Morning shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Performance bonus
Travel requirement:
- Up to 70% travel
**Education**:
- Bachelor's (required)
**Experience**:
- Loan officer: 2 years (required)
- Banking: 2 years (required)
Ability to Commute:
- Goa, Goa (required)
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