Customer Service Representative

1 day ago

Hyderabad, India 3G HR SERVICES Full time

**Customer Care Representative JD**:

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Assist with placement of orders, refunds, or exchanges.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders and billing.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Monday to Friday
- Night shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- 1year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9502123383

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