Car Sales Executive

2 weeks ago

Ponnani, India KVR AUTOMOTIVE PVT LTD Full time

**Duties & Responsibilities**
- Greets all customers promptly, provides timely professional service.
- Completes Customer Records promptly and accurately.
- Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate.
- Improve SSI, RDI or any other customer satisfaction related scores.
- Builds customer loyalty and promotes the dealership brand image.
- Is accurate and timely in completing paperwork and assigned tasks.
- Sells accessories, Insurance & Finance products.
- Delivers vehicle to customers in a positive and memorable way.
- Identifies repeat customers and treats them accordingly.
- Contacts previous customers, especially those who are ending their finance tenure, about new products.
- Notifies prospects of upcoming special programs and promotions.
- Calculates and track progress of sales and prospect goals and sales deals.
- Shifts priorities and goals as work demands change.
- Maintains composure and courtesy in dealing with customers and fellow employees.
- Ensures that work is completed on time and as required.
- Acts quickly to implement plans; organizes work efficiently, follows up to ensure successful implementation.
- Identifies ways to improve operations & customer service.
- Maintains an effective customer contact system that encourages new, repeat, and referral business and contributes to customer satisfaction.
- Reference existing manuals, publications, and other written documents to obtain needed information.
- Keeps up to date on dealership products and competitor products.
- Meets or exceeds monthly income and sales goals.
- Maximum closing of recommendations sales.
- Tracks competition performance for his assigned territory.

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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