Sales Executive

A Travel Sales Executive, particularly one focused on holiday sales, is responsible for promoting and selling travel packages, including flights, accommodations, tours, and other related services. They build relationships with clients, understand their needs, and guide them through the booking process, ensuring a positive travel experience. This role also involves meeting sales targets, staying updated on industry trends, and resolving any customer issues. Expertia AIKey Responsibilities:

- **Sales and Promotion**:

- Promote and sell holiday packages, including domestic and international destinations.
- Develop and implement sales strategies to achieve sales targets.
- Identify and pursue new sales leads and opportunities.
- Maintain a strong understanding of travel products, services, and market trends.
- **Customer Relationship Management**:

- Build and maintain strong relationships with clients.
- Understand clients' travel needs and preferences.
- Provide expert advice on destinations, accommodations, and travel options.
- Handle inquiries, provide support, and resolve any issues that may arise.
- **Booking and Operations**:

- Assist clients in planning and booking their travel itineraries.
- Handle all aspects of the booking process, including flights, hotels, and other travel arrangements.
- Ensure accurate and timely processing of travel documents and payments.
- Manage the operational aspects of holiday packages.
- **Other Responsibilities**:

- Stay updated on travel industry trends, promotions, and new products.
- Collaborate with travel suppliers and partners to secure the best deals for clients.
- Meet and exceed sales targets and performance goals.
- Contribute to team goals and overall business objectives.
- Maintain accurate records of bookings and customer interactions.
- Provide feedback on customer satisfaction and identify areas for improvement.

Skills and Qualifications:

- **Sales and Negotiation**: Strong sales skills, including the ability to persuade and negotiate effectively.
- **Customer Service**: Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- **Product Knowledge**: In-depth knowledge of travel destinations, services, and industry trends.
- **Technical Skills**: Proficiency in travel booking systems (e.g., Amadeus, Sabre, Travelport GDS) and CRM software.
- **Organizational Skills**: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- **Problem-Solving**: Ability to identify and resolve customer issues and challenges.
- **Teamwork**: Ability to work independently and as part of a team.
- **Education**: A Bachelor's degree in Travel, Tourism, Business, or a related field is often preferred.
- **Experience**: Previous experience in sales, travel industry, or a similar role is often required.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8699775959