Duty Officer-operations

4 days ago

Gorakhpur, India INOX Leisure Limited Full time

**Key Responsibilities**:

- Ensure his responsibility areas are well equipped, operational and his team is provided with adequate tools. This includes:

- Cinema is clean
- All POS/ Equipment’s are active
- Ensure BGM is ON
- Marketing collaterals in responsibility area are in place
- Conducting Pre-opening Audi - check
- Responsible for improvement of Cinema Operations process and ensuring statutory Compliance adherence
- Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness
- Coordinating and multi-tasking job duties in a busy environment
- Adhere to strict staff grooming and hygienestandards
- Ensure that Audi’s are opened in time and ESP (Front Enders) is available at the Exit to thank the patrons
- 100% assistance to the ESP.
- Responsible for maintain proper FIFO with special care to perishable product
- Maintains Displays, Danglers & all visuals at candy
- Responsible for customer query handling/situation handling
- Well versed with Movie synopsis and genre
- Train the staff for up selling, suggestive selling and in auditorium (SOS) selling
- Responsible for Compliance of Audit points and execution as per set norms
- Responsible for TAT for Patron complain resolution.
- Responsible for Training and Grooming of ESP as per SOP.
- Control on pilferages in allocated area during the shift
- Bills to be generated against every purchase and no cash variance (at concessions)
- Knowledge and functioning of Projection machine / software

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Ability to Commute:

- Gorakhpur, Uttar Pradesh (required)

Ability to Relocate:

- Gorakhpur, Uttar Pradesh: Relocate before starting work (required)

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