
Email Support Executive
9 hours ago
Representative will be working in disputes back-end process.
- Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute
- Must be able to draft responses independently as template responses are to be used selectively
- Identify & escalate probable escalations or sensitive issues for faster resolution
- Identify and assess customers needs to achieve satisfaction.
**Knowledge, skills and abilities (KSAs)**
- Excellent communication skills (English) both verbal and written
- Strong Customer centric service attitude
- Knowledge of MS Excel
- Ability to multi-task, prioritize, and manage time effectively
**Work Location
- Tech Mahindra**
**Oberoi garden state, beside boomerang building,**
**off Saki Vihar, Chandivali Andheri, Mumbai**
**Contact Person-**
**Nilesh
- 9074857587
**Job Types**: Full-time, Permanent
**Salary**: ₹24,000.00 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
**Experience**:
- Banking: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9074857487
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