Solution Architect

2 weeks ago

Mumbai Maharashtra, India Boost Tech Full time

As ServiceNow Solution Architect, you will be working with Pre-sales, delivery and Client Account team to design solution approach for POC, delivery projects and lead complex delivery projects end to end
- Design solution for POCs, Delivery projects, Internal Projects and Product development
- Capable to lead the center of excellence of a particular technology
- Develop working relationship with Pre-Sales and Client Account teams
- Be the customer success person to design the solution from long term and holisticpoint of view.
- Can work with customer to design asset management of data center assets (asset management and operation management) end to end
- Work to setup customer NOC and day to day automation using orchestration or similar tool
- Run client meetings, deliver presentations to prospects and participate in leading the opportunity review discussions.
- Can help developer, technical leads in fixing the issues
- Present solution ideas and approaches in client and team sessionsEnsure good communication structures for project delivery.
- Owning detailed project effort estimates and associated resource plans.
- Producing scoping outputs such as Statements of Work and Solution Designs.
- Engagement in large IT transformation projects based on ServiceNow or similar platform such as:

- IT Service Management o IT Operation Management o IT Business Management o Security Operations o Cloud Management o Human Resources o Performance & Analytics
- AI, Machine Learning and Service Automation o IT task Automation

**Skill required to perform the duty**:
**Technical**:

- Past experience of working on any service management tool such as Servicenow BMC,microfocus, Ivanti etc. OR o Extensive experience of end to end project/product development using any technology such as Java, dotnet, any other technology
- Good experience on UI/UX technology o Understanding of databases, queries, data normalization. o Experience in the field of IT Service Management (configuration, incident management, change management), an increasingly technical/architecture role with specific experience with the ITSM, CSM, ITOM and ITBM products
- Deep understanding of ServiceNow or similar platform capabilities o **CMDB and asset management and Data Normalization**
- Experience in building, modifying and implementing **IT processes**, including configuration and automation of processes.
- Experience in **ServiceNow or similar product - min. 5 years **in designing and managing the implementation and maintenance of medium and large
- sized projects.

**Soft skills**:

- Self-motivated, capable of multi-tasking and accepting change both in tasks and schedule.
- Solid verbal and written communication skills. o Business analysis and requirements gathering skills. o Ability to learn technology quickly through instruction and self-training.
- Willing to be part of the local and international projects, even with long term travels.

**Salary**: Up to ₹1,500,000.00 per year

Schedule:

- Day shift

**Experience**:

- ServiceNow: 5 years (required)

Ability to Commute:

- Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91 8447563899

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