Ecommerce Executive

4 days ago

Nashik Maharashtra, India Spectrum Academy Full time

Contact HR : Sharmila Shinde : 9850011245

Work From Office only

Role summary

An E-commerce Executive manages day-to-day online store operations to drive sales, improve customer experience, and ensure accurate product listings. This role combines merchandising, order management, content updates, customer support, and basic digital-marketing tasks on marketplaces and own-website platforms.

Key responsibilities
- Create, optimize and publish product listings (titles, descriptions, bullets, specs, SKUs).
- Upload and manage product images and variants; ensure image & content quality.
- Price management, promotions, coupon setup and marketplace-specific offers.
- Inventory coordination with stores/warehouse; update stock to avoid OOS.
- Process and monitor orders, returns and refunds; coordinate with logistics/fulfillment.
- Respond to customer queries and reviews on marketplace/product pages.
- Monitor daily sales and marketplace dashboards; generate simple performance reports.
- Implement basic SEO for product pages (keywords, meta tags).
- Coordinate with digital marketing for paid campaigns, creatives and landing pages.
- Track competitor listings, pricing and make recommendations.
- Help run marketplace advertising (e.g., Sponsored Products) and monitor ROAS.
- Ensure compliance with marketplace policies, accurate GST/HSN details and product certifications where required.

Required skills & experience
- 1-3 years experience in e-commerce/online retail OR retail + marketplace exposure.
- Comfortable with marketplace Seller Central / Vendor Central / Magento / Shopify / WooCommerce or similar.
- Good written English (product descriptions) and basic SEO awareness.
- Basic Excel skills (filters, VLOOKUP, simple formulas).
- Customer-service orientation and experience handling order queries.
- Attention to detail for listings, SKUs and inventory accuracy.
- Familiarity with marketplace policies (Amazon/Flipkart/Myntra/etc.) is a plus.

Preferred
- Experience running sponsored ads on marketplaces or Google/Facebook basics.
- Ability to create simple banners/graphics (Canva) and product copy.
- Knowledge of logistics partners and return workflows.
- Experience with analytics tools (Google Analytics, marketplace dashboards).

KPIs (examples)
- Monthly GMV / sales targets.
- Conversion rate of product pages.
- Average fulfillment time / order processing time.
- Rate of stockouts and listing errors.
- Customer rating / average review score.

Day-to-day tools
- Marketplaces: Amazon/Flipkart/Myntra (as applicable)
- CMS/e-commerce platform: Shopify/Magento/WooCommerce
- Excel / Google Sheets
- Google Analytics / Marketplace analytics
- Canva / basic image tool

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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